Why United’s Bonus Lottery Was Doomed From The Start

The incentives and rewards that organizations use to drive behavior can have any number of unintended consequences. This is especially true when those incentives do not align with the espoused values and culture of the organization. United Airlines just learned this the hard way.March 12, 2018 at 06:05AM

via Forbes Real Time http://ift.tt/2IhK3R0