How Freddy’s Steakburgers Grew To Nearly 300 Locations Through A Customer Service Focus


Freddy’s Frozen Custard & Steakburgers was founded in 2002 in Wichita, Kansas; after a streak of growth, Freddy’s includes 282 restaurants in 31 states. CEO Randy Simon discusses how a customer service focus and employee- and franchisee-first attitude has fueled this growth.January 11, 2018 at 11:42PM

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